Posted on November 2nd, 2025

1. Location and Accessibility

Proximity: Choose a facility close to home or work if you’ll visit frequently.
Access hours: Check if it offers 24/7 access or only during business hours.
Ease of access: Look for drive-up units or elevators for upper floors.
Traffic and parking: Make sure you can easily load/unload without blocking others.

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2. Security Features

Surveillance: 24-hour video monitoring and on-site staff.
Gate access: Electronic gate with individual access codes.
Locks: High-quality disc locks or cylinder locks (some facilities sell or require them).
Lighting: Well-lit grounds for night visits.
Fencing and alarms: Perimeter fencing and individual unit alarms add protection.

3. Climate Control

Consider a climate-controlled unit if storing:

• Electronics, furniture, artwork, photos, books, or instruments
• Items sensitive to humidity or temperature extremes

Regular units are fine for durable goods like tools, outdoor gear, or metal furniture.

4. Cleanliness and Pest Control

Inspect the facility for cleanliness, no signs of pests, and dry floors/walls.
Ask about pest control schedules and moisture prevention measures.

5. Unit Size and Type

Estimate your space needs:

• 5x5 ft: Boxes, small items, or seasonal décor
• 5x10 ft: Studio apartment contents
• 10x10 ft: One-bedroom apartment
• 10x20 ft or larger: Whole house or vehicle storage

Ask if they offer drive-up units, indoor units, or vehicle storage.

6. Pricing and Contracts

Compare monthly rates, but also check for:

• Move-in specials or discounts (first month free, etc.)
• Administrative fees or deposits
• Insurance requirements (some facilities require proof of coverage)
• Flexible terms — avoid long contracts if you only need short-term storage

7. Reviews and Reputation

Check Google, Yelp, or local forums for customer reviews.
Look for mentions of:

• Security issues or break-ins
• Cleanliness and maintenance quality
• Helpful or unresponsive management

8. Customer Service

Responsive, professional staff are a good sign of a well-run facility.
Ask about payment options, late fees, and how to cancel or change units.

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